topic Re: MG 3620 in Desktop Inkjet Printers

MG 3620

Dotheblue5 — Tue, 14 Jan 2020 00:38:36 GMT

Hi guys.

I recently had a couple of papers jammed in my printer, and after I pulled them out, the printer didn't print clearly. It's been a little blurry since. Any tips on how I could solve this issue?

Re: MG 3620

shadowsports — Tue, 14 Jan 2020 14:59:51 GMT

Greetings,

Care needs to be taken when removing paper jams. If you are seeting blurred text or graphics, try performing a print head alighment.

Re: MG 3620

Dotheblue5 — Tue, 14 Jan 2020 16:07:19 GMT

Hi!

Yes, I did a print head alignment and nothing improved. Do you suggest I try another alignment?

Re: MG 3620

Patrick — Wed, 15 Jan 2020 17:45:09 GMT

Hi Dotheblue5,

Cleaning the encoder/timing strip can clear the blurry printing that you are experiencing:

https://support.usa.canon.com/kb/index?page=content&id=ART164472

Re: MG 3620

Dotheblue5 — Wed, 22 Jan 2020 18:13:36 GMT

Patrick,

Thank you for the tip! I will give this a try. I wanted to ask what kind of "neutral detergent" do you recommend?

Re: MG 3620

Darius — Fri, 24 Jan 2020 17:38:29 GMT

Hi Dotheblue5.

We recommend using plain water, and lightly moistening the swab (you don't want it dripping too much water inside). Detergent is generally only needed for the most difficult of stains, and the dried ink is itself water-soluble. You may need to go over it with more than one moistened swab, with one or two dry swabs to clean up residual water.

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Re: MG 3620

Dotheblue5 — Sun, 26 Jan 2020 00:51:04 GMT

Hi!

That is what I did, and I'm happy to say that it worked!

Thank you SO much for your assistance! 🙂