topic Canon TS8050 not printing most colors in Desktop Inkjet Printers

Canon TS8050 not printing most colors

Firepig — Sat, 21 Dec 2019 15:14:30 GMT

My Canon Pixma TS8050 has stopped printing any colours other than Magenta and PGBK black. I am using genuine Canon cartridges and have tried replacing a cartridge, but no effect. I have also run the Clean and Deep Clean routines multiple times, to no effect. I then removed and cleaned the print head, but it made no difference. Nozzle check pattern prints show a full grid of PGBK, then all the remaining codes (C to GY) in Magenta, with three full bars of Magenta and nothing at all against the other colours (C, Y, BK, GY). This happens whether printing from PC or using the printer's own onboard utility. Is there anything I can do? Printer is over two years old, so out of warranty.

Thanks for any help.

Re: Canon TS8050 not printing most colors

Tiffany — Sat, 21 Dec 2019 15:40:53 GMT

Welcome to The Canon Forums!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.