topic Printer Driver - with iMac in Desktop Inkjet Printers

Printer Driver - with iMac

notned116 — Wed, 18 Dec 2019 10:38:05 GMT

Having acquired a Canon TS9150 i was having problems as My Image Garden could not access any of my phgotos on iMac and indeed the 'photos" tab was not accessible in My Image Garden preferences. After three frustrating days I am now told (by Canon support) that Canon does not and cannot make a Printer Driver that is acceopted by Apple post High Sierra so I just have to use Apple's own printer driver and cobble together their stuff with the printers own internal software anf internal controls in order to print photgraphs! This is a long and laborious process and very boring. This sounds completely idiotic to me. And why was I not told when I gought the Canon Printer that My Image Garden and Easy prinit Canon programs would NOT work on an Apple Mac post 2017? Or is the man from Canon support lying to me?

Re: Printer Driver - with iMac

shadowsports — Wed, 18 Dec 2019 15:49:12 GMT

Greetings,

I believe you are misinformed.

My Image Garden is available for Mojave and Catalina... post High Sierra doesn't tell us what OS you are using.

Start Here <<

Re: Printer Driver - with iMac

notned116 — Wed, 18 Dec 2019 20:15:00 GMT

Thanks for that - maybe it's a UK/USA discrepancy. My OS is High Sierra 10 13 6 and Canon were quite clear with me that My Image Garden would not work with any Apple - and it certainly doesn't with mine - they confirmed this in an email which reads

"We would like to pass on our sincere apologies for the frustration that has been caused.

We are sorry but there are no CUPS printer driver available from Canon for your PIXMA TS9150, the printer is compatible to use with Apple’s Air Print only" So much as I would like to use it - I cannot

Re: Printer Driver - with iMac

shadowsports — Thu, 19 Dec 2019 13:53:23 GMT

While there are drivers listed, I cannot confirm or deny their level of function. The release notes do not provide anything about this. If Canon states they don't provide printing function beyond basic Air Print, you'll have accept this or perform your own tests. I do not believe the 9150 is sold here in the US so the only information I have to reference is what's on the European website.

Re: Printer Driver - with iMac

notned116 — Thu, 19 Dec 2019 15:55:52 GMT

Thanks anyway - will somehow manage with AirPrint but it IS bizarre