topic Re: Filter failed error with new macbook in Desktop Inkjet Printers

PIXMA MX452 Filter failed error with new macbook

Smokeymac2 — Tue, 03 Jan 2023 14:07:17 GMT

Hello,

I'm an older technically challenged guy who's having a difficult time attemping to connect a new Apple Macbook pro to an older mx452 printer.

I'm operating osMojave version 10.14.5.

I installed the driver from the Canon website. When attempting to print, the printer acts like it's going to print and then I get a "filter failed" message. The apple website mentions something about 32 bit and 64 bit but also says Mojave is the last operating system still using 32 bit.

Can anyone help?

Thanks,

Smokey

Re: Filter failed error with new macbook

Patrick — Fri, 13 Dec 2019 21:18:24 GMT

Hi Smokeymac2,

Please follow these steps:

1. Click on the Apple in the upper left hand corner and then System Preferences.

2. Click on Printers & Scanners.

3. Click on the Canon printer on the left side and then the [-] at the bottom to remove it.

4. Repeat until all Canon printers are removed and then close System Preferences.

5. Click once on desktop so Finder appears in upper left corner.

6. Click on Go and then Go to Folder.

7. In that box, type:

/Library/Printers/

and click Go

8. In the folder that appears, please delete Canon folder.

Once removed, please close all window and then open a web browser:

1. Go to: usa.canon.com/support

2. In the enter a model box, please type MX450 and click on PIXMA MX452 that appears below it and click the GO button.

3. On the PIXMA MX452's page, please click the Drivers & Downloads button.

4. Click the Select button next to "MX450 series CUPS Printer Driver Ver. 16.20.0.0 (Mac)".

5. Click the Download button.

6. Once the download is complete, please open your downloads folder.

7. Double click "mcpd-mac-mx450-16_20_0_0-ea21_3.dmg".

8. Double click the new disk image on the desktop to begin the installation and follow the on screen prompts.

9. Once installed, please click on the Apple in the upper left corner and then System Preferences.

10. Click on Printers & Scanners.

11. Click the [+] at the bottom and then click on Add printer or scanner.

12. In the Add window, please click on the Canon MX450 series 1 time.

13. At the bottom, next to "Use", please make sure Canon MX450 series is selected.

14. Click Add.

Once added, please attempt to print.

Re: Filter failed error with new macbook

Smokeymac2 — Sat, 14 Dec 2019 16:17:28 GMT

Patrick, Thanks so much for your reply. Before I start the process, I have successfully added my wife's printer which is a Canon MG7520. (I was tickled that I got it to work) If I delete all canon printer files it will, of course, delete that mg7520 printer. It took me an hour to find the right combination to get her's to talk to my computer and I am hoping I can avoid that again.

Is it possible to just delete the files for my mx452 and continue the process without deleting the other printer as well?

Thanks in advance.

Re: Filter failed error with new macbook

Patrick — Mon, 16 Dec 2019 20:33:28 GMT

Hi Smokeymac2,

Yes, you can try that first.

Re: Filter failed error after installing OS 11.1

Rusty629 — Mon, 14 Dec 2020 20:50:45 GMT

I updated to Mac OS 11.1 today. When I try to print I get the message Filter failed error. I followed your directions and delete the printer. When I tried installing the driver from Canon I get an error message that it can't install on this version of the operating system and to run the installer on a version that supports it. I guess I'll contact Apple to see how to revert back to the previous version.

Re: Filter failed error with new macbook

silgofak — Tue, 29 Dec 2020 12:40:30 GMT

Just wanted to add thank you so much! I was having this same issue, did exactly as you described and voila! Working again. It was driving me mad, I was about to throw the printer the curb. Again, thank you!

Re: Filter failed error with new macbook

paulineps — Fri, 08 Jan 2021 15:07:22 GMT

Thank youThis worked! I didn't even have to install the online software! eleting the old Canon file in the Library/Printers folder solved the problem. When I did that and THEN tried to print the system auto! matically installed Canon printer software that would work with the new laptop.

Re: Filter failed error with new macbook

paulineps — Fri, 08 Jan 2021 15:09:57 GMT

now all I have to do is fix the weird script on my laptop that doesn't seem to correct here when I ask it to correct. hahaha! Delete not elete. lol.

Re: Filter failed error with new macbook

ghgilbert — Wed, 20 Jan 2021 01:13:49 GMT

Hi Patrick,

I completed all the steps and unfortunately still get the same 'Filter Failed' message.

This is for the ImageCLASS D530 and when I look at the driver I supposedly am downloading and the one that is installed, they don't match.

Per my computer, the Driver Version is 10.11.3

Per the download from the website it show 10.11.6 last updated 12/09/2020

So, that's my guess, I've gone through the steps twice now and restarted.

Any other thoughts I might be missing?

Thanks,
Greg

I'm running a Mac BigSur - 11.1

Re: Filter failed error with new macbook

Bbbulakena — Tue, 14 Sep 2021 14:04:39 GMT

Hi.

I followed the steps you mentioned above to re-install my work printer (imageRUNNER ADVANCE 4535i II) on my Mac running on Mac OS Big Sur 11.5.2. I have made it to downloading the installer but the printer is still not showing up as a choice to be added to my list of printers. I have restarted the computer, too but still nothing. Any other ideas?

Re: Filter failed error with new macbook

cambaker4 — Wed, 17 Nov 2021 00:18:14 GMT

Dear Patrick, you were sent from heaven! I've been working on this issue for hours, frustrated that Canon no longer supports my Canon Pixma MG8220. Then I found you and followed the 14 steps you wrote for Smokeymac2. I've never been so happy to see paper come out of the printer with ink on it. Thank you for sharing your expertise. It was very detailed and presented in a very nice format. I'm over 70 and barely keeping up with the ever-changing technology! Thanks, again. I really appreciate your help and will sleep better tonight! cambaker

Re: Filter failed error with new macbook

bustamove232 — Fri, 15 Apr 2022 16:18:06 GMT

Hi Patrick,

Having issues with the filter failed error. My Canon ip100 worked with my printer via USB. I then remembered I could connect it via Bluetooth. I deleted the printer under system preferences>printers and scanners. That didn't work. I don't care about Bluetooth anymore. I tried to reconnect it via USB and now I'm getting the filter failed error code. I recently did an update and am currently running Mac Monterey 12.3.1 on a Macbook Pro from 2015. It doesn't look like there's a driver available for my computer and OS. I downloaded something called image garden v366 since I found it under my search for canon ip100. It didn't help. I cannot follow your steps 6-8 below. I can get to the finder but when I search for /Library/Printers/ nothing comes up. I also do not see anything under just printer, canon, or library. Can you please advise? I've been at this for hours and Canon no longer supports this product.

5. Click once on desktop so Finder appears in upper left corner.

6. Click on Go and then Go to Folder.

7. In that box, type:/Library/Printers/and click Go

8. In the folder that appears, please delete Canon folder.

Re: Filter failed error after installing OS 11.1

ryans — Mon, 13 Jun 2022 18:23:28 GMT

@Rusty629, I had the same error saying that Apple couldn't scan the software for malicious bla bla. Just Ctrl-click the pkg file that you were trying to install. Then click Open and Open again when it asks for confirmation. This will override the warning and I'm now up and running again on OS 11x Mojave.

Re: PIXMA MX452 Filter failed error with new macbook

WorkedForMe — Fri, 23 Feb 2024 21:01:55 GMT

I had a “filter” fail error on Canon Image Class MF3010 both trying to print online as well as when downloaded on to my Mac Sonoma 14.2.1 computer. The solution was to Control + click on the name of the file on my computer in Finder, Open With, Change to Mozilla Firefox. It would open and then print. .. .. .. Then I changed the default PDF viewer on my Mac computer which was Preview. It wasn’t working on my Mac giving me the “filter” error. I Control clicked the name again, clicked Get Info, then scrolled down to Open With and the drop down menu has Default, click that and scroll down to Firefox and make that your default Open With. Wishing everyone drama-free printing!