topic Re: PIXMA MX340 nozzle check missing light cyan and dark magenta in Desktop Inkjet Printers

PIXMA MX340 nozzle check missing light cyan and dark magenta

Jebs — Sat, 16 May 2020 17:41:09 GMT

Hi,

Since the prints were missing red components I decided to perform a nozzle check but in picture you can see the result.

I did cleaning, deep cleaning, roller cleaning and bottom cleaning.

then I changed the COLOR cartridge and I got the SAME RESULT (so it must be not depending on the cartridge I guess).

thanks for helping.

Re: PIXMA MX340 nozzle check missing light cyan and dark magenta

shadowsports — Sun, 17 May 2020 15:04:46 GMT

Greetings,

Sounds like you are on the right track:

https://support.usa.canon.com/kb/index?page=content&id=ART109241

Perform cleaning and maintenance tasks.

Next step, replace the fine cartridge. If this doesn't resolve, the printer will require service or replacement.

Re: PIXMA MX340 nozzle check missing light cyan and dark magenta

Jebs — Fri, 22 May 2020 09:11:31 GMT

since I've performed all cleanings several times and replaced the cartridge with no positive results, before trashing a 6yo_70$_InkJet_printer_no_one_would_repair, can I have an official answer from Canon support?

thanks in advance

Re: PIXMA MX340 nozzle check missing light cyan and dark magenta

Michael — Tue, 26 May 2020 20:02:00 GMT

Jebs,

If the issue persists after cleanings have been done and the cartridges were replaced, the printer would most likely need to be replaced. Canon Service Facilities do not repair this model. However, if you wanted to get the unit repaired, please check your local listings for any electronics repair shops in your area.