Pixma MG3620 Network problem

zafarmohsen — Fri, 15 May 2020 21:27:46 GMT

I have followed all the steps in the installation book and on Canon website, it just does not nonnect the our WiFi network.

Re: Pixma MG3620 Network problem

shadowsports — Sat, 16 May 2020 22:01:41 GMT

Greetings,

We understand this can be frustrating. "Does not connect to our network". Unfortunately this is not enough of a problem description. It doesn't tell us what you've tried, or what happened when you did it?

What steps have you performed?

Result?

Error messages, etc?

Windows / MAC?

Your wi-fi network is?

Is it using SMART Connect (One SSID name) for all networks?

Note: the printer can only connect to a 2.4Ghz broadcast.

Windows:

http://downloads.canon.com/wireless/setup_mg3620_win.pdf

MAC:

http://downloads.canon.com/wireless/setup_mg3620_mac.pdf

"Followed all the steps" ... you'll have to share these.

IJ Networking Tool set up.. sees the network, doesn't see it?... I get to step X and nothing else happens?

We can try to help, but not without more information from you.

Thanks

topic Pixma MG3620 Network problem in Desktop Inkjet Printers

Pixma MG3620 Network problem

Re: Pixma MG3620 Network problem