https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TR4500-printer/m-p/298181#M18255 <P>That was the perfect solution! I must have got ink on the coder film when I was struggling to remove the jammed paper. Thanks for your help.</P> Wed, 04 Mar 2020 19:52:10 GMT alexgingell 2020-03-04T19:52:10Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TR4500-printer/m-p/297955#M18253 <P>Yeterday I had a page get stuck and had to open the back of the printer to get it out. Since then when I print documents double sided they letters are blurd. This does not happen if I print single sided.</P> Mon, 02 Mar 2020 18:24:49 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TR4500-printer/m-p/297955#M18253 alexgingell 2020-03-02T18:24:49Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TR4500-printer/m-p/298085#M18254 <P>Hello.</P><P>&nbsp;</P><P>Cleaning the encoder film may help with this issue.&nbsp; Please visit <STRONG><A href="https://support.usa.canon.com/kb/index?page=content&amp;id=ART174876" target="_self">THIS LINK</A></STRONG> for details about this procedure.</P><P>&nbsp;</P><P>If you continue to have difficulties once this has been done, find more help at <A href="http://Canon.us/ContactLI" target="_blank" rel="noopener">Contact Us</A>.</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 03 Mar 2020 18:28:58 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TR4500-printer/m-p/298085#M18254 Michael 2020-03-03T18:28:58Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TR4500-printer/m-p/298181#M18255 <P>That was the perfect solution! I must have got ink on the coder film when I was struggling to remove the jammed paper. Thanks for your help.</P> Wed, 04 Mar 2020 19:52:10 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TR4500-printer/m-p/298181#M18255 alexgingell 2020-03-04T19:52:10Z