topic Re: Pixma ip8500 inner cover door open error in Desktop Inkjet Printers

Pixma ip8500 inner cover door open error

cwoiii — Thu, 28 Mar 2013 16:57:54 GMT

My Pixma ip8500 printer was accidentally knocked off low shelf and cover popped open. I popped it back in place and now get an error stating the inner door is open when it's not. Can anyone help me please?

Re: Pixma ip8500 inner cover door open error

Michael — Sun, 31 Mar 2013 19:15:06 GMT

Hello cwoiii.

Please try the following to see if we can resolve your issue:

1. Turn the printer off.

2. Unplug the power from the printer for at least 5-10 minutes.

3. While unplugged, remove any paper from the unit.

4. Double check for any obstructions found in the unit or paper paths.

5. If no obstructions are found, plug the power back in and turn the unit on.

If the issue persists, please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Re: Pixma ip8500 inner cover door open error

therd3 — Sat, 20 Feb 2016 01:44:44 GMT

Look for a protruding plastic on the top that goes into an indentation. Mine was in the front left side. Put a piece of cardboard into the indentation.and close the door. The top plastic piece is not pushing the door close sensor down and because its too short and the cardboard allows the sensor to be reached and pushed.

Re: Pixma ip8500 inner cover door open error

Mrsmimiwhite — Sat, 14 Oct 2017 02:52:46 GMT

Can you show me a picture of where to put cardboard PLEASE

Re: Pixma ip8500 inner cover door open error

therd3 — Sat, 14 Oct 2017 22:28:48 GMT

Here you go. Hope they allow links!

https://1drv.ms/i/s!AtVRm6ud3EXzh12FSf-ezKw0wI37

Re: Pixma TR8500 door open error

dspring07 — Tue, 10 Nov 2020 01:25:10 GMT

I tried the fix of unplugging and clearing any paper, of which there is none, but I still have the Door Open message which stops my printer from working.

Re: Pixma TR8500 door open error

slturbo1 — Fri, 23 Apr 2021 18:36:58 GMT

Remove the printer and reinstall it from Settings/Devices(Windows). It took me less than 3 minutes and it worked (after trying the unplug, wait and replug power which does not fix this issue).