topic Re: Why is my printing smudging in the middle? in Desktop Inkjet Printers

Why is my printing smudging in the middle?

Limit — Wed, 05 Feb 2020 02:07:02 GMT

Hello,

I have the Canon G4200 pixma printer. Roughly about a week and a half ago I started having trouble with my printer. The text becomes blurry and smudgey! I tried using the maintenance features to see if that would fix this issue but it has not. These are the following things I tried: cleaning feature x 8, deep cleaning x 10 , system cleaning x 1 , print head alignment x 4, nozzle check x 3, and bottom plate cleaning x 3. I used so much paper just to check if anything would help and also for consistency. I will provide a link to image of how the text looks! Hopefully someone could shed some light on what could be the problem. Also, since my printer has an ink tank I'm able to see the level of the ink which is approximately around 88% filled, so it can't be my ink level.

Link to printed paper smudges: Printing smudges https://imgur.com/gallery/NeRrBkj

I printed around 30 or so pages and they all look like this from the previous maintenance features I previously mentioned.

Re: Why is my printing smudging in the middle?

Limit — Wed, 05 Feb 2020 17:20:36 GMT

Bump

Re: Why is my printing smudging in the middle?

Stephen — Wed, 05 Feb 2020 17:33:17 GMT

Hi, Limit!

Welcome to the Canon Forums!

The Forums aren't intended for immediate assistance. If your question is of an urgent nature, please visit your Canon Account at canon.us/account for support options.

If you're outside of the USA, please click HERE to find your support options.

Re: Why is my printing smudging in the middle?

Patrick — Wed, 05 Feb 2020 20:18:16 GMT

Hi Limit,

Cleaning the encoder strip should resolve the smudging that you are experiencing. To do this, please follow the steps provided in the article below:

https://support.usa.canon.com/kb/index?page=content&id=ART170551

Re: Why is my printing smudging in the middle?

Limit — Mon, 10 Feb 2020 22:10:33 GMT

I am still getting the same smudging after cleaning the encoder thoroughly as the article instructed. I tried to go ahead and do a deep system clean for the second time to no avail. Is there something else that could be done?

Re: Why is my printing smudging in the middle?

Patrick — Wed, 12 Feb 2020 21:07:02 GMT

Hi Limit,

It is recommended that you contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Re: Why is my printing smudging in the middle?

rasgueado — Tue, 01 Dec 2020 20:30:43 GMT

Hello. I have the same problem with my Black printhead even after flushing the printhead with cleaning fluid. Did you find a resolution to this problem?