topic My Image Garden gone AWOL in Desktop Inkjet Printers

My Image Garden gone AWOL

KandL — Mon, 03 Feb 2020 08:55:35 GMT

Hi - I've just purchased and installed a TS8160 printer to replace an MG7760 that expired. There's no sign of My Image Garden in the new installation, although it appeared to download. Any thoughts?

Re: My Image Garden gone AWOL

shadowsports — Mon, 03 Feb 2020 14:46:32 GMT

Greetings,

Windows or MAC??

You didn't say, but the software/installer is available here.

https://www.canon.com.au/printers/pixma-home-ts8160/support

Re: My Image Garden gone AWOL

KandL — Mon, 03 Feb 2020 16:08:44 GMT

Thank you for that. I had tried the download several times and it either disappeared or gave me an error message, but this time it was successful. Next problem - how do I import my data from My Image Garden on the old printer to this new MIG? Is it still resident somewhere on my computer?

Re: My Image Garden gone AWOL

Darius — Tue, 04 Feb 2020 18:21:55 GMT

Hi KandL.

Creative projects created in My Image Garden are stored on the computer as regular files. Any scanned images will reside in their folders and are accessible independently using your computer's file browser. If you wish to open them directly through My Image Garden, you may use the file browsing interface on the left sidebar of My Image Garden.

If you need specific help, please contact the branch of Canon for your region using the map on the Canon Global website: http://global.canon/en/support/

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: My Image Garden gone AWOL

KandL — Tue, 04 Feb 2020 22:08:36 GMT

Thank you, Darius. That's what I thought - I just can't find them! 🙂