topic Multipass F30 has error message "check printer" then "wrong cartridge". in Desktop Inkjet Printers

Multipass F30 has error message "check printer" then "wrong cartridge".

DSCkeith — Fri, 15 Mar 2013 15:38:01 GMT

Multipass F30 has error message "check printer" then "wrong cartridge". When I open the lid the printhead does not move to center. Manually moved and replaced cart with 2 new black carts. No change. removed power for 15 minutes. No change. What do I do next?

Re: Multipass F30 has error message "check printer" then "wrong cartridge".

Karl1 — Tue, 19 Mar 2013 00:31:30 GMT

Hi DSCkeith,

It looks like you've already gone through the normal troubleshooting we would do to try and fix this issue. If what you have tried has not resolved the issue, service would be required. I recommend using the Contact Us link to get in touch with our support staff. They can provide any applicable service options.