Unable to set up Canon PIXMA MG5720

annahosk — Tue, 26 May 2020 17:34:44 GMT

I have had a PIXMA MG5720 for about 4 years and it was originally set up on a different computer. I bought a Macbook Pro about 3 years ago and installed the printer wirelessly and could print but never scan because it always defaulted to my old windows computer.

I, in hindsight, unwisely uninstalled this printer from the macbook pro and reset the printer to factory settings. Now I cannot get the printer to connect to the WiFi. I was able to install the mac driver for the printer on my computer from Canon's website but the setup does not pop up and I cannot find it. I have downloaded the instruction manual and tried everything I can think of and now asking the great internet what my next troubleshooting steps should be. I should also mention I do not have a cable that is compatible for connecting my computer to the printer but am looking into finding it.

I appreciate any and all assistance.

Anna

Re: Unable to set up Canon PIXMA MG5720

ArthurJ — Thu, 04 Jun 2020 12:27:13 GMT

Hi annahosk,

If you have not tried the standard wireless setup that allows you to manually select your network and enter your wireless password, I would recommend giving that a try. Please click HERE for the steps.

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topic Re: Unable to set up Canon PIXMA MG5720 in Desktop Inkjet Printers

Unable to set up Canon PIXMA MG5720

Re: Unable to set up Canon PIXMA MG5720