Printer prints images but no text

Miked — Fri, 30 Nov 2012 16:44:19 GMT

On newly installed iP4600 printer, it prints graphic images OK, but will not print text. This is true for MS Word, Excel, Gmail, etc. I used a printer driver downloaded from the Canon website.

Thanks

Re: Printer prints images but no text

Ramona — Wed, 05 Dec 2012 03:04:47 GMT

Hello Miked,

To troubleshoot the issue, we will first want to ensure that the inkjet nozzles are dispensing the ink correctly by printing a nozzle check pattern. Please follow the steps located at the following link to print a nozzle check pattern:

http://bit.ly/Vj9Ya9

If the nozzle check pattern did not print correctly, please reply with what operating system is on your computer and we will provide print head cleaning instructions.

If this is a time-sensitive matter, additional support options are available at Contact Us.

topic Printer prints images but no text in Desktop Inkjet Printers

Printer prints images but no text

Re: Printer prints images but no text