topic Re: PIXMA MG6120 B200 error msg in Desktop Inkjet Printers

PIXMA MG6120 B200 error msg

RobertH — Fri, 22 May 2020 00:23:25 GMT

I have a PIXMA MG 6120 that has come up with a B200 error message. I have unplugged for 2+ hours and have cleaned the print head thouroughly with no success. What else can I try?

Re: PIXMA MG6120 B200 error msg

shadowsports — Fri, 22 May 2020 14:01:31 GMT

Greetings,

Straight from Canon's knowledgebase:

Unfortunately, this is an unrecoverable hardware error and repairs are no longer available for this product due to its age. If you wish to move up to a newer product, please contact our Customer Support team at (866) 443-8002 to explore your options. Turn off the machine, and unplug the power cord of the machine from the power supply.

https://support.usa.canon.com/kb/index?page=content&id=ART109258

If you have unplugged and power cycled, there isn't much else to do.

Re: PIXMA MG6120 B200 error msg

RobertH — Sat, 23 May 2020 02:26:42 GMT

Thanks. It's been a good machine and even though it's fairly old I'm sure it hasn't been used much as printers go. I'm not very electronics savvy but other than occassional print head cleaning I can't imagine much should go wrong with a printer like this as long as it isn't something that moves or mechanical. PLANNED OBSOLESCENCE maybe? Oh well, they're fairly inexpensive so a new one might be nice. After seeing all the problems people have had with various Canon printers, I won't be buying another Canon. Maybe a Brother or HP?