topic Re: TS6120 prints yellow background in Desktop Inkjet Printers

TS6120 prints yellow background

twiddletails — Fri, 15 May 2020 13:15:19 GMT

As of about a week ago my Canon TS6120 started printing a light yellow background no matter what I print. I didn't change any settings. Both the rear feed and the regular feed do this. My documents do not have a yellow background.

Re: TS6120 prints yellow background

shadowsports — Fri, 15 May 2020 14:36:04 GMT

Greetings,

What about a test page?

Have you performed a maintenance task?

Nozzle check, cleaning, etc. It can also be a defective cartridge.

Re: TS6120 prints yellow background

twiddletails — Fri, 15 May 2020 15:57:12 GMT

All of the above. The nozzle check printed a perfect sheet.

Re: TS6120 prints yellow background

twiddletails — Fri, 15 May 2020 16:05:57 GMT

Just tried something and it only does this when printing certain PDFs, which is what I've been printing lately. So it must be the file, not the printer. Very strange. Thanks for your input.

Re: TS6120 prints yellow background

shadowsports — Sat, 16 May 2020 13:13:54 GMT

Greetings,

Thanks for the additioanl information.

Test page - good

B&W Docs - good

Are you using Canon inks?

Tough one to solve remotely.

What types of files are you printing that come out yellow? (.PDF, .JPG, etc?

Does this happen in one application or all except document files?

Can you provide an example (image)?

Color management issue?

https://support.usa.canon.com/kb/index?page=content&id=ART170988&actp=LIST_RECENT#po

https://ugp01.c-ij.com/ij/webmanual/PrinterDriver/W/TS6100%20series/1.0/EN/PPG/dg-c_color_balance02.html

Paper type is also a possible problem, example you select the wrong paper type for what is loaded.

You mentioned "All of the above". Does this mean you have tried another yellow cartridge too? .