topic My laptop does not detect my Canon MG2540S printer in Desktop Inkjet Printers

My laptop does not detect my Canon MG2540S printer

Mosololi — Tue, 28 Apr 2020 16:16:07 GMT

I have just bought a new Canon MG2540S Printer and when I try to install the drivers and the software my laptop detects the printer when I first connect the printer but when installation is about to finish it says it does not detect the printer.
I am using windows 10 on my laptop

Re: My laptop does not detect my Canon MG2540S printer

Mosololi — Tue, 28 Apr 2020 16:18:53 GMT

I have used 2 different usb cables so far but the result still the same.I followed the same steps from the help option but nothing has changed

Re: My laptop does not detect my Canon MG2540S printer

shadowsports — Wed, 29 Apr 2020 14:20:06 GMT

Greetings,

Are you connecting the printer directly tro an avaialble USB port?

Do not use a hub (example)

What antivirus software are you using?

Windows Security or something additional?