TS6220 Not recognizing My Network

alechko03 — Thu, 08 Oct 2020 22:42:20 GMT

Hi,

I have a TS6220, it has been work great. Suddenly it is not connected to the network. All my other devies are connected and my speed is 120mbps.

I tried to connect via the printer, but was not successful because I did not see my network on the printer.

I tried to reset settings -> didnt work.

I ran the setup again -> Did not work.

Tried to connect via USB for network -> did not work.

At this point I am out of options.

- I have not changed router or network, nothing changed on my end.

I am on a MAC running MacOS Catalina 10.15.4

Any help would be appreciated.

Re: TS6220 Not recognizing My Network

Patrick — Mon, 19 Oct 2020 18:03:08 GMT

Hi alechko03,

Please follow the steps in this Knowledgebase Article to connect your PIXMA TS6220 to your wireless network:

If you continue to have difficulties, please contact our support group using the following link:

https://mycanon.usa.canon.com