topic MX922 inkjet prints horizontal black stripes in Desktop Inkjet Printers

MX922 inkjet prints horizontal black stripes

rtelschow — Thu, 16 Apr 2020 03:00:31 GMT

Suddenly, Black stripes started printing over text or graphics with each pass of print head. Alignment etc does nothing to fix it. See attached sample. Changed black cartridge - it's no better.

Re: MX922 inkjet prints horizontal black stripes

Patrick — Mon, 27 Apr 2020 20:03:33 GMT

Hi rtelschow,

Based on your description of the issue, it would appear as though the encoder/timing strip in your PIXMA MX922 is dirty or smudged and would need to be cleaned. To clean the encoder/timing strip, please follow the steps outlined in the following Knowledgebase Article available from Canon's web site:

https://support.usa.canon.com/kb/index?page=content&id=ART142447

After cleaning, please attempt to print again.

Re: MX922 inkjet prints horizontal black stripes

rtelschow — Mon, 27 Apr 2020 20:33:24 GMT

Thank you - but this didn't seem to be the problem. After trying everything else, I finally swapped the print head from another MX922 and that fixes it. Is it possible to buy a replacement print head cost effectively, or do I just buy another printer?