https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Ink-issue/m-p/302512#M16277 <P>Greetings,</P><P>Brand new, unopened printer?&nbsp; Sounds like a malfunction.&nbsp;</P><P>&nbsp;</P><P>Start by removing a reseating the cartridge.&nbsp; Using the startdard installion procedure for the one cartridge.&nbsp;</P><P>&nbsp;</P><P>If this doesn't help, bring the cartridge back to the retailer or request a mail order replacement.</P><P>&nbsp;</P><P>The ink-level&nbsp;feature and allowing the printer to detect "genuine OEM Inks" can be re-enabled.&nbsp;</P> Wed, 15 Apr 2020 15:40:50 GMT shadowsports 2020-04-15T15:40:50Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Ink-issue/m-p/302459#M16276 <P>Just bought a new PIXMA TR7520 and I am setting it up. Its telling me one of the ink cartridges that came with the printer may be counterfit and if I want to use it, I will need to disable the function for detecting the remaining ink level. If I disable this, can I enable it in the future when I can get a new ink cartridge?&nbsp;</P> Wed, 15 Apr 2020 07:39:18 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Ink-issue/m-p/302459#M16276 Chimp_64 2020-04-15T07:39:18Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Ink-issue/m-p/302512#M16277 <P>Greetings,</P><P>Brand new, unopened printer?&nbsp; Sounds like a malfunction.&nbsp;</P><P>&nbsp;</P><P>Start by removing a reseating the cartridge.&nbsp; Using the startdard installion procedure for the one cartridge.&nbsp;</P><P>&nbsp;</P><P>If this doesn't help, bring the cartridge back to the retailer or request a mail order replacement.</P><P>&nbsp;</P><P>The ink-level&nbsp;feature and allowing the printer to detect "genuine OEM Inks" can be re-enabled.&nbsp;</P> Wed, 15 Apr 2020 15:40:50 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Ink-issue/m-p/302512#M16277 shadowsports 2020-04-15T15:40:50Z