topic Pixma MX492 Can't Initiate Scanning in Desktop Inkjet Printers

Pixma MX492 Can't Initiate Scanning

LGB2 — Thu, 28 May 2020 14:19:24 GMT

Hello:

I used to be able to scan using the MyImages tool bar then I had to use the IJ Utility bar and now I can't scan at all. In the past I have downloaded unistalled and reinstalled the appropriate drivers every time I used the scanner. I try to find the problem through the user manual but to no avail. Please help.

My computer is operating on Windows 10.

Re: Pixma MX492 Can't Initiate Scanning

shadowsports — Fri, 29 May 2020 13:35:29 GMT

Greetings,

Could the problem be how the printer is connected.. and to what?

Start here:

https://ugp01.c-ij.com/ij/webmanual/Manual/W/MX490%20series/EN/CNT/CNT_Myprinter_Trouble.html

Re: Pixma MX492 Can't Initiate Scanning

LGB2 — Fri, 29 May 2020 17:01:16 GMT

Thank you I will work on it and will post my results.