Pixma 922 not printing

trevbry123 — Wed, 25 Mar 2020 18:28:56 GMT

Printer does not print from PGBK cartridge. Cartridge is OEM. Printer has been cleaned several times. Unit Firmware has been updated. Unit has been unplugged and restarted. All other functions work perfectly. Trying to print from Macs. Is it trash?

Re: Pixma 922 not printing

Patrick — Wed, 25 Mar 2020 19:28:16 GMT

Hi trevbry123,

Please ensure that all of the ink tanks contain ink and then perform 2 deep cleanings. If your PIXMA MX922 still does not print correctly, it would require service. You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

topic Re: Pixma 922 not printing in Desktop Inkjet Printers

Pixma 922 not printing

Re: Pixma 922 not printing