topic CP1300 jam - ink(color film) stuck at roller in Desktop Inkjet Printers

CP1300 jam - ink(color film) stuck at roller

musuri75 — Sun, 23 May 2021 07:07:50 GMT

Display shows message like paper jam. Then after I removed ink cassette, I noticed that the ink residue (color film) was stuck at roller seriously. Can you advise me how to remove it? Maybe I need to open CP1300 to access jamming point.

Re: CP1300 jam - ink(color film) stuck at roller

ArthurJ — Mon, 07 Jun 2021 16:52:30 GMT

Hello,

The printer will require service to fix this issue. Please click HERE to start the repair process on your printer.

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