topic CANON TS5120 - WONT PRINT PROPERLY - HELP in Desktop Inkjet Printers

CANON TS5120 - WONT PRINT PROPERLY - HELP

718films — Sun, 15 Mar 2020 08:42:52 GMT

Whenever I try to print a document it seems it skips parts of it, or prints very faded. How do i fix this ???

The ink is brand new - full cartridges

thanks in advance for any help

Re: CANON TS5120 - WONT PRINT PROPERLY - HELP

Stephen — Sun, 15 Mar 2020 14:50:09 GMT

Hi, 718films!

So that the Community can help you better, we will need to know about any error messages you're seeing, and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x), as well as the way you connect to your device (USB or WiFi).

Any other details you'd like to give will only help the Community better understand your issue!

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

Re: CANON TS5120 - WONT PRINT PROPERLY - HELP

718films — Sun, 15 Mar 2020 23:15:46 GMT

I connect via USB to the printer, and I use Windows

Re: CANON TS5120 - WONT PRINT PROPERLY - HELP

Patrick — Mon, 16 Mar 2020 20:12:17 GMT

Hi 718films,

Please print a test from from your PIXMA TS5120:

1. Press the HOME button on the front of your PIXMA TS5120

2. Use the arrow keys to select the gear icon at the bottom of the printer's display and then press OK

3. Select Maintenance and press OK

4. Select Print nozzle check pattern and press OK

5. Select Yes and press OK

Does your test page print like the example below: