topic Re: CP1300 Blank Strip in Desktop Inkjet Printers

CP1300 Blank Strip

CaptAl — Tue, 13 Apr 2021 22:46:46 GMT

Printing a landscape print (tear-off on L/R). Top and bottom of image are fine but there's a 1.7" blank strip running across the image. Tried with a new ink cartridge - same results. Suggestions?

Re: CP1300 Blank Strip

rs-eos — Wed, 14 Apr 2021 01:14:30 GMT

Are you using Windows? If so, this link should help: Canon Knowlege Base.

Re: CP1300 Blank Strip

CaptAl — Wed, 14 Apr 2021 15:33:35 GMT

That did the trick! I went to Windows Update and just installed everything available. Selphy is now working the way it should - the wife is thrilled and I didn't have to buy a new printer. THANK YOU!

Re: CP1300 Blank Strip

rs-eos — Wed, 14 Apr 2021 18:08:17 GMT

Excellent! Glad that was the fix.