topic Re: Pixma MG3600 driver gui missing interactions buttons in Desktop Inkjet Printers

Pixma MG3600 driver gui missing interactions buttons

ggirf14 — Fri, 04 Sep 2020 12:54:25 GMT

I have a Pixma MG3620 and using latest driver win-mg3600-1_0-mcd on Windows 10.

The problem is the GUI windows from the driver does not show the buttons for me to go forward with the install.

Computer: HP Compaq Elite 8300 SFF

Video card: NVIDIA GeForce GT 1030

OS: Windows Version 10.0.18363 (64 bit)

RAM: 16 Gb

I have tried multiple resolutions and restarted the driver, restarted the computer, set the properties of the exe file to execute in Windows 8 compatibility mode, disable full screen, execute in 640 X 480 (all combinations of those properties) with same results.

How can I get the GUI to show the missing buttons at the bottom?

Re: Pixma MG3600 driver gui missing interactions buttons

ggirf14 — Fri, 04 Sep 2020 13:50:37 GMT

Got it working from a feature about large resolution support disabled. The only option was to unable it and log off. It worked and I cannot find this setting where it comes from.

Sorry for the patial answer.

Would be nice to have a driver a little more robust.

Re: Pixma MG3600 driver gui missing interactions buttons

shadowsports — Fri, 04 Sep 2020 15:06:01 GMT

Greetings,

Are you in Canada?

Maybe try running the installer intended for your region:

https://canoncanada.custhelp.com/app/answers/answer_view/a_id/1011540/loc/en_US#__highlight

Fixes:

[Ver.1.01] - The failure that may disable installation when PC detects the printer before driver is installed is modified. (Windows 10)

Might be unrelated to your issue, but a better match for your device none the less.