topic TS6120 duplex transport unit problem in Desktop Inkjet Printers

TS6120 duplex transport unit problem

dianesgrant — Fri, 04 Sep 2020 02:56:05 GMT

My printer is crinkling the paper when it is pulled back into printer to do the second page of 2-sided print. Anything I can do to correct? Whatr do I do now? Thanks. Need to print church bulletins before Sunday.

Re: TS6120 duplex transport unit problem

shadowsports — Fri, 04 Sep 2020 15:17:16 GMT

Greetings,

Take the duplexer off or out and inspect for wear, foreign objects (paper), dirty or damaged rollers, feeding mechanism, or misalignments.

Re: TS6120 duplex transport unit problem

Patrick — Tue, 13 Oct 2020 15:13:19 GMT

Hi dianesgrant,

If you are still experiencing paper feed issues, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com