topic Re: Image Garden in Desktop Inkjet Printers

Image Garden

Lizard — Wed, 08 Jul 2020 15:37:48 GMT

The scanner is not enabled in image garden (it is greyed out). My printer is MG3220. My OS is windows 8.1. I recently restored my laptop to factory settings. Lost image garden and had to download from canon website. Do you have some suggestions?

Re: Image Garden

Patrick — Wed, 08 Jul 2020 20:23:06 GMT

Hi Lizard,

When the PIXMA MG3220's drivers are installed, the IJ Scan Utility is also installed.

As a test, are you able to scan using the IJ Scan Utility?

https://support.usa.canon.com/kb/index?page=content&id=ART170652