TS9100 on PC W10 spits blanks with Acrobat Reader DC; works fine with Adobe Acrobat 8 Standard

wjsteinmetz — Mon, 29 Jun 2020 04:48:54 GMT

Test Print is fine. But Adobe Reader DC prints blanks or sparse blurred lines from PDF. Same thing with reinstalled Adobe Reader DC.

HELP...it's aldeady trashed almost a ream of quality paper!!!

Re: TS9100 on PC W10 spits blanks with Acrobat Reader DC; works fine with Adobe Acrobat 8 Standard

Stephen — Mon, 29 Jun 2020 12:23:43 GMT

Hello!

So that the Community can help you better, we will need to know exactly what model printer you're using (it's usually on the top or front of the unit), any error messages you're seeing, and the way you connect to your printer (USB or WiFi).

Any other details you'd like to give will only help the Community better understand your issue!

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

topic Re: TS9100 on PC W10 spits blanks with Acrobat Reader DC; works fine with Adobe Acrobat 8 Standard in Desktop Inkjet Printers

TS9100 on PC W10 spits blanks with Acrobat Reader DC; works fine with Adobe Acrobat 8 Standard

Re: TS9100 on PC W10 spits blanks with Acrobat Reader DC; works fine with Adobe Acrobat 8 Standard