Selphy CP1000 lost part of the image when printing on Windows 10 64bit

tuanpham — Sun, 21 Mar 2021 02:44:13 GMT

I use the CP1000 printer on windows 7 64bit to print normally, but when I buy a new computer with Windows 10 64bit installed, when the printed image fails, a part of the photo along the page is lost (as shown), I have even bought a new CP1000 printer but still has a fault. Please show me how to fix it because now I have 2 CP1000 printer and windows 10 computer, I don't want to use outdated windows 7 and many security holes.

Thank you.

Re: Selphy CP1000 lost part of the image when printing on Windows 10 64bit

shadowsports — Sun, 21 Mar 2021 14:20:36 GMT

Greetings,

If you are running windows 10, its possible you were affected by the March security updates released by Microsoft:

Canon Knowledge Base - System Crashes or Partial Prints in Windows 10

topic Re: Selphy CP1000 lost part of the image when printing on Windows 10 64bit in Desktop Inkjet Printers

Selphy CP1000 lost part of the image when printing on Windows 10 64bit

Re: Selphy CP1000 lost part of the image when printing on Windows 10 64bit