MG5720 Prints, but no ink coverage

Pbrodsky — Wed, 17 Jun 2020 17:49:47 GMT

Recently, my MG5720 said it had a paper jam, but there was none. Since then, I try to print and the ink barely prints. I have removed and reinserted the barely used ink tanks, so it isn't that.

I am WFH so I need to print--help!

Re: MG5720 Prints, but no ink coverage

Patrick — Wed, 17 Jun 2020 18:57:55 GMT

Hi Pbrodsky,

First, please make sure that the ink tanks are installed in the printer correctly and are in the correct order. The order from left to right is as follows:

CLI-271 M
CLI-271 Bk
CLI-271 Y
PGI-270 PGBk
CLI-271 C

Next, a test of your PIXMA MG5720 should be performed. This will tell us if the printer is working correctly. To do this, please load letter-sized paper in the PIXMA MG5720 and follow these steps:

1. Press the HOME button on your PIXMA MG5720.

2. Use the down arrow key to display SETUP and press the button below SETUP.

3. Select Maintenance and press <OK>.

4. Select Print nozzle check pattern and press <OK>.

5. Select Yes and press <OK>.

The Nozzle Check will print. Please compare your printout to the example that has been posted below. If they differ, please perform a few printhead cleanings.

To perform cleanings, please follow these steps:

1. Press the HOME button on your PIXMA MG5720.

2. Use the down arrow key to display SETUP and press the button below SETUP.

3. Select Maintenance and press <OK>.

4. Select Cleaning and press <OK>.

5. Select Yes and press <OK>.

6. Select Yes and press <OK>.

After a few cleanings, please print another Nozzle Check.

Does the Nozzle Check print correctly?

topic MG5720 Prints, but no ink coverage in Desktop Inkjet Printers

MG5720 Prints, but no ink coverage

Re: MG5720 Prints, but no ink coverage