PIXMA TR8620 - Cannot get past "Failure to acquire information..." message on Win7 driver install

NewBerlinLarry — Wed, 15 Sep 2021 00:05:48 GMT

Newly purchased TR8620 printer using Windows 7 with a wired connection (I know - so 2012). Everytime I try to run the win-tr8600-1_0-n_mcd.exe driver install file, I receive the following message:

"Failure to acquire information on driver and software. Check the network connection and try again"

I'm 100% sure I have an active internet connection. I can successfully print a "Windows Printer Test Page" and the computer system recognizes the printer is connected (via the control panel). I have also deactivated my virus software and tried running the driver file as an administrator.

I'm at a loss. I need the IJ Scan Utility program included in the the driver install to make this printer worth anything to me.

Any smart people out there???

Re: PIXMA TR8620 - Cannot get past "Failure to acquire information..." message on Win7 dri

NewBerlinLarry — Wed, 15 Sep 2021 00:33:35 GMT

Additional information...

The IJ Printer Assistant tool recognizes that there is a PIXMA printer attached and seems to function correctly.

Botomm line -

I cannot seem to install the drivers for this printer and therefore any of the associated software contained within that driver install program.

topic PIXMA TR8620 - Cannot get past "Failure to acquire information..." message on Win7 driver install in Desktop Inkjet Printers

PIXMA TR8620 - Cannot get past "Failure to acquire information..." message on Win7 driver install

Re: PIXMA TR8620 - Cannot get past "Failure to acquire information..." message on Win7 dri