topic Re: Code:2,140,3 ... Not scanning. in Desktop Inkjet Printers

Code:2,140,3 ... Not scanning.

lgjorgensen — Wed, 10 Jun 2020 00:05:32 GMT

I'm getting Code:2,140,3 and am not able to scan. "Printer is in use or an error has occurred. Check status. Scanner driver will be closed." What do I do and how do i do it?

Re: Code:2,140,3 ... Not scanning.

lgjorgensen — Wed, 10 Jun 2020 00:06:53 GMT

My printer is a Pixma TS6220.

"I'm getting Code:2,140,3 and am not able to scan. "Printer is in use or an error has occurred. Check status. Scanner driver will be closed." What do I do and how do i do it?"

Re: Code:2,140,3 ... Not scanning.

Patrick — Wed, 10 Jun 2020 17:39:59 GMT

Hi lgjorgensen,

On the display of your PIXMA TS6220, does an error appear?

What version of Windows are you using? If using a Mac, what version of OSX is installed?

Are you using your PIXMA TS6220 wirelessly? or with a USB cable?

Re: Code:2,140,3 ... Not scanning.

uzihc69 — Sat, 05 Sep 2020 23:21:00 GMT

Hi, different person, same issue.

TS5120 display says set PC to start scanning (1st time using scanner)

Canon IJ Utility says Printer in use or an error has occured Code 2,140,3

No documents in que, Windows 10 home, Using wirelessly (laptop)

I will check what cables are needed & if I have them,

Re: Code:2,140,3 ... Not scanning.

Patrick — Tue, 13 Oct 2020 16:13:40 GMT

Hi uzihc69,

Please turn your PIXMA TS5120 off. Once off, please reboot your computer. When your computer is back on, please turn your PIXMA TS5120 back on.

When the Home screen of your PIXMA TS5120 appears, please open the IJ Scan Utility on your computer and attempt to scan.

If the error persists, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com