topic Re: why can't I print in Desktop Inkjet Printers

why can't I print

SleeplessMN — Sun, 01 Aug 2021 02:05:16 GMT

I recently started working from home. Once I had all my employer provided equipment set up, including vpn, I could no longer print from my personal laptop to my Canon MG2900 Series printer. I have an HP notebook that has no problem connecting with my Canon. I can get by technologically, but I am by no means an expert. Thanks in advance for any ideas/suggestions.

Re: why can't I print

shadowsports — Sun, 01 Aug 2021 14:27:49 GMT

Greetings,

Easy test.

When you are not connected to VPN can you print from the work device to your printer?

Re: why can't I print

SleeplessMN — Sun, 01 Aug 2021 14:55:04 GMT

I have checked my settings, Printers & Scanners screen, on my work laptop and my personal printer is not listed there. I was not provided a work printer, because my company does not want employees printing anything work related at home. So the answer to your question would be no. I cannot print from my work equipment to my personal printer. Prior to setting up my work technology, there was no problem with personal printing. Confused because I can print from my HP notebook with no problem.

Thanks for taking an interest in my dilema.

Re: why can't I print

SleeplessMN — Wed, 04 Aug 2021 18:01:11 GMT

So I discovered a new piece to my puzzle. My personal computer will communicate with my printer for the purpose of scanning. I got excited for a moment thinking if they'll talk to each about scanning why not printing. But when I tried to print a test page, I was not that lucky.