Canon MG5720 error 1403

tea9000 — Tue, 09 Jun 2020 23:22:24 GMT

So I have the incorrect print head error and I've tried everything I can find on the internet.

Things I've tried...

Turning off and on again

removing plug from outlet, waiting, replugging in

doing a hard reset holding the button combinations

removing ink catridges

removing print head

cleaning print head with 70% alcohol

reseating print head

removing print head, cleaning again, reseating

holding print head securely against the connections in the back while I lock it back into place

Nothing works, still get the same message, please help!

Re: Canon MG5720 error 1403

Patrick — Wed, 10 Jun 2020 17:41:20 GMT

Hi tea9000,

Based on what you described, your PIXMA MG5720 would require service. You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

topic Canon MG5720 error 1403 in Desktop Inkjet Printers

Canon MG5720 error 1403

Re: Canon MG5720 error 1403