topic Re: Pixma MG5650 - no power after firmware update in Desktop Inkjet Printers

Pixma MG5650 - no power after firmware update

DarkWarrior — Mon, 08 Jun 2020 15:37:18 GMT

Hello Members,

I have been doing firmware updates before but this one time caused my printer not to turn on.

I tested the power supply and it seems to be okay.

Any ideas of the possible cause for this power problem?

Cheers

DarkWarrior

Re: Pixma MG5650 - no power after firmware update

shadowsports — Tue, 09 Jun 2020 03:01:08 GMT

Greetings,

Flashing is usually safe, but the potential for bricking a device is possible if something goes wrong. Loss of power, corrupt file, flashing via a wireless connection, etc. Printers often require USB for this.

In your case however, I don't see any firmware available for your device. Are you sure you didn't run a firmware update for another product?

https://www.canon.ie/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg5650.html?type=firmware

The firmware on your product is the latest version and no update is necessary.
Certain Canon products will display a message when an update is available and this can then be installed directly from the product itself via the settings menu.

Re: Pixma MG5650 - no power after firmware update

DarkWarrior — Tue, 09 Jun 2020 18:14:55 GMT

Thank you @shadowsports for your comment.

To answer your question: You know that message on the screen that prompts you to update the firmware? I had ignored one for quite some months and then one day (a few weeks ago) i decided to allow for the firmware update. So i did not go looking for a firmware.

I wanted to see whether there could be some insights from the members before i go the long road of trying to dismantle the printer and fix it myself. I know one or two things about electronics should no worries of something going wrong.

I still don't understand what really happened after the firmware update. Hope other members have some ideas.

Cheers

DarkWarrior