topic Re: PIXMA TS9120 Giving Error Message for Disk Tray when Trying to Print from iPhone in Desktop Inkjet Printers

PIXMA TS9120 Giving Error Message for Disk Tray when Trying to Print from iPhone

mcrosby57 — Sun, 07 Jun 2020 20:25:25 GMT

I uninstalled old driver and installed most recent on for the Windows Laptop and now the printer message is telling me I need to insert a disc when I try to print from my iPhone. I just printed from the iPhone a few days ago without any issues. I have no disc.

There is nothing in the manual about turning off the disc to enable it to print from iPhone.

I have iPhone Sx with all up to date software. There has not been a software update for at least a week.

Wifi is fine. Prints from Windows laptop perfectly.

Suggestions?

Re: PIXMA TS9120 Giving Error Message for Disk Tray when Trying to Print from iPhone

josegarcia3161 — Mon, 08 Jun 2020 12:50:00 GMT

Hi dears Canon I am new customer and I have problem with my printer

Re: PIXMA TS9120 Giving Error Message for Disk Tray when Trying to Print from iPhone

Patrick — Mon, 15 Jun 2020 16:28:53 GMT

Hi mcrosby57,

On your iPhone, please open Safari.

Once a web page opens, please tap

When the menu appears, please tap Print or

On the next page, tap Select Printer

In the next window, does your PIXMA TS9100 series appear?

If so, please select it and then tap Print.

Are you able to print from Safari?

Re: PIXMA TS9120 Giving Error Message for Disk Tray when Trying to Print from iPhone

Imanicy — Wed, 15 Sep 2021 19:18:21 GMT

This was happening to me as well until I noticed that under options (after I selected that I wanted to print on my selected printer) 120 x 120 optical disc was selected and I simply chose A4 plain paper instead! I was printing from my iPhone as well. Sucks I didn’t get to you in time but I hope this helps someone.