topic Re: My printer isn't working in Desktop Inkjet Printers

My printer isn't working

frostmage — Mon, 30 Nov 2020 02:02:00 GMT

My printer isn't working. I have a PIXMA G4210 series printer. I got it in July so it's new. I get the message "3858B1000000 collecting printer status", "3858B1000000 not responding" , "3858B1000000 printer not responding", and "windows host process (rundll 32) is not responding". It happens when I try to print from Microsoft Word and it happened when I tried to print from onedrive.

Re: My printer isn't working

Patrick — Fri, 18 Dec 2020 20:21:18 GMT

Hi frostmage,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com