topic Pixma G5020 Printing Colors Inaccurately in Desktop Inkjet Printers

Pixma G5020 Printing Colors Inaccurately

matthewjschultz — Tue, 17 Nov 2020 22:24:35 GMT

My Canon G5020 is printing colors inaccurately. See included images. The first one is the printout; the second is the source.

The heads are not clogged. I've cleaned them, deep cleaned them, and did an ink purge.

The print test comes out perfectly… just way wrong and way too dark.

I've also done a factory reset.

Any ideas?

shadowsports — Wed, 18 Nov 2020 15:07:53 GMT

Greetings,

"The print test comes out perfectly… just way wrong and way too dark."

Are you certain you haven't put the wrong color ink in one of the tanks.

Given the steps you have already performed, I'd contact Canon.

matthewjschultz — Wed, 18 Nov 2020 21:41:48 GMT

100% certain that the tanks have the right color. Printer didn't start out like this and I haven't added any new ink.