topic Re: Admin Password in Desktop Inkjet Printers

Admin Password

GLSmyth — Tue, 03 Nov 2020 18:18:16 GMT

How do I find out the password that was sent to the printer? I need the admin password so that I can continue setup.

Re: Admin Password

jrhoffman75 — Tue, 03 Nov 2020 20:02:11 GMT

Try here:

https://support.usa.canon.com/kb/index?page=content&id=ART171716#:~:text=Depending%20on%20the%20printer%20you,number%20if%20it%20is%20specified.

Re: Admin Password

GLSmyth — Wed, 04 Nov 2020 01:33:28 GMT

Okay, it looks like I need to print the nozzle check pattern out (no idea why all of this is necessary in the first place).

How do I do this? I tried doing so through the driver but instead it sent a file called Maintenance.prn to my Documents folder. No idea how to open this file to see the super secret password that will allow me to simply get this printer working.

HELP!

george

Re: Admin Password

shadowsports — Wed, 04 Nov 2020 16:16:33 GMT

Greetings,

Can you tell us the model of your "the printer" is and what OS you are using it with?

In addition, printing a nozzle test pattern doesn't send files to your my Documents folder.

George, you need to provide more information about your environment, the steps you are performing and any error information you are receiving, in order for us to try and help.

Re: Admin Password

GLSmyth — Wed, 04 Nov 2020 17:54:15 GMT

I was finally able to get things working. I wish that there was something called Canon Technical Support to help people get their purchase going.

When I printed the nozzle test patters a file named Maintenance.prn appeared in the Documents folder. I opened it as text and it is an XML file that is indeed associated with the nozzle test. The file contains the following lines:
BJLSTART
@TestPrint=NozzleCheck
BJLEND

george