topic Re: Canon TS8220 not printing on glossy in Desktop Inkjet Printers

Canon TS8220 not printing on glossy

VicMar — Sat, 31 Oct 2020 16:26:53 GMT

Tried to print on glossy paper. Each time the color is totally faded. I tried printing on regular plain paper and it's fine. I have cleaned the print heads, nozzle heads etc. I have added new ink. I have even tried to print from the printer itself with USB drive. Everything I have tried and same results. I run Windows 10 and this just started recently.

Re: Canon TS8220 not printing on glossy

Patrick — Wed, 02 Dec 2020 20:36:51 GMT

Hi VicMar,

Please make sure that the printer is set to the size and type of paper that you are printing on. To do this, please follow these steps:

1. Tap the gear icon at the bottom of the display of your PIXMA TS8220.

2. Tap Feed settings.

3. Tap Rear paper tray settings.

4. Tap the Change button.

5. Select the size and type of paper that you have loaded in the rear tray.

6. Tap Yes and then OK.

On your computer, please follow these steps:

1. Please press the Windows key on your keyboard and the letter R, then let both go.

2. In the Run window that appears, type CONTROL and click OK.

3. In Control Panel, please click on View devices and printers.

4. Right click the Canon TS8200 series and left click on Printing Preferences (in the middle of the pop up menu)

5. Set the printer paper size and paper type. Make sure that it matches what you selected on your PIXMA TS8220.

6. Click Apply and then OK

Attempt to print.

Re: Canon TS8220 not printing on glossy

VicMar — Wed, 02 Dec 2020 20:39:27 GMT

Thank you for the message

I have done all that you have suggested and still get the same results

Re: Canon TS8220 not printing on glossy

Patrick — Wed, 02 Dec 2020 21:32:43 GMT

Hi VicMar,

What program are you using to print your photos?

What are the results when you print your image using Easy-PhotoPrint Editor?

If that is not installed, you can download it FROM THIS LINK.

Re: Canon TS8220 not printing on glossy

VicMar — Wed, 02 Dec 2020 22:01:13 GMT

I have tried all software (Photoshop, Canon Easy Print etc) all with the same results

Re: Canon TS8220 not printing on glossy

Patrick — Thu, 03 Dec 2020 13:18:54 GMT

Hi VicMar,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

Re: Canon TS8220 not printing on glossy

VicMar — Thu, 03 Dec 2020 14:32:58 GMT

Thank you

I have done that about a month ago. The whole time the rep had no clue what was happening and did not provide a solution. He indicated that this will be something I need to live with and if I need to print color photos maybe purchase a new printer

So really no solution