topic Printer streaks in Desktop Inkjet Printers

Printer streaks

munkytown — Mon, 26 Oct 2020 23:42:16 GMT

First time posting in here. I have an MX492 printer and just replaced the cartridges with recycled ones (XL). I'm getting streaks down every page I print. I had the problem before with the original ink but was told by a tech who checked it out that I just needed to replace the ink. But here I am with the same problem. Any ideas what causes this? Thanks!

Re: Printer streaks

munkytown — Mon, 26 Oct 2020 23:43:18 GMT

By the way, I've tried every maintence tool available. Alignment, cleaning, deep cleaning, etc.

Re: Printer streaks

Patrick — Wed, 02 Dec 2020 18:27:40 GMT

Hi munkytown,

Based on your description of the issue, it would appear as though the encoder/timing strip in your PIXMA MX492 is dirty or smudged and would need to be cleaned. To clean the encoder/timing strip, please follow the steps outlined in the following Knowledgebase Article available from Canon's web site:

https://support.usa.canon.com/kb/index?page=content&id=ART164873

After cleaning, please attempt to print again.