topic Re: MX922 won't print on glossy in Desktop Inkjet Printers

MX922 won't print on glossy

PPCer — Sun, 09 Aug 2020 20:27:38 GMT

Every time I try to copy a photo onto glossy paper, it says I'm out of paper. If I try just regular paper, it's fine. then each time I would choose a different paper type, it would tell me I'm out of paper. The paper is 2/3rd full. I've been messing with this for three hours. I give up!!! Does anyone have any suggestions? Also I have taken all of the paper out of the tray and put it back in several times.

Thanks

Re: MX922 won't print on glossy

Patrick — Mon, 10 Aug 2020 14:14:33 GMT

Hi PPCer,

Are you attempting to make a copy using your PIXMA MX922 by itself?

Or are you attempting to print from your computer?

If you are attempting to print from your computer, what version of Windows is installed on your computer?

If you are using a Mac, what version of OSX is installed?

Re: MX922 won't print on glossy

PPCer — Mon, 10 Aug 2020 14:52:54 GMT

I have windows 10 pro and printing from my computer.

Thanks,

PPCer

Re: MX922 won't print on glossy

Patrick — Mon, 10 Aug 2020 14:59:01 GMT

Hi PPCer,

I forgot to ask, what is the size of the glossy paper that you are attempting to print with?

Also, what application on your computer are you using to print your images?

Have you tried using Easy-PhotoPrint EX?

Re: MX922 won't print on glossy

PPCer — Mon, 10 Aug 2020 15:03:29 GMT

8.5 x 11 Easy-PhotoPrint

Re: MX922 won't print on glossy

Patrick — Mon, 10 Aug 2020 17:57:53 GMT

Hi PPCer,

Please follow these steps:

1. Press the Windows key on your keyboard and the letter R, then let both go.

2. In the Run window, please type CONTROL and click OK.

3. Click on View devices and printers (or Devices and printers, depending on your view).

4. Right click the Canon MX920 series and left click on Printing Preferences.

In the Printing Preferences window, please set the Media Type to Glossy. Please set the Printer Paper Size to Letter 8.5" x11".

Click Apply and then OK.

Once set, please attempt to print.

Re: MX922 won't print on glossy

PPCer — Tue, 11 Aug 2020 15:47:24 GMT

Patrick,

I don't know why but I did what you said and everything is working. I REALLY appreciate the help.

Thank you Sir,

PPCer

Re: MX922 won't print on glossy

Dvs_Sn0 — Sat, 02 Sep 2023 04:04:08 GMT

Can I have the steps to make this work for my Mac?? I'm having trouble printing on 8.5x11 matte photo paper.

Re: MX922 won't print on glossy

ArthurJ — Thu, 07 Sep 2023 17:17:44 GMT

Hi,

Please click HERE for the steps to change the paper type on the MacOS.

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