topic Re: Pixma MX922 in Desktop Inkjet Printers

Pixma MX922

dahaffey — Sat, 11 Jul 2020 17:21:38 GMT

I have been scanning and printing many photos and documents over the last week. Last night, I suddenly was unable to print documents. I can still scan and print photos, though. All of the settings seem to be correct for printing docs. I have unplugged and rebooted both the computer and the printer. My computer is a MacBook Pro with the Catalina operating system, and I use Google Docs. Does anyone have suggestions for how to fix this problem? Thank you for your help!

Re: Pixma MX922

Michael — Fri, 17 Jul 2020 00:02:10 GMT

Hello.

Please describe what is happening when you are unable to print documents. Are the documents coming out blank? Or is there no communication from the computer?

If the prints are coming out blank, try performing one or two deep cleanings. Details on this process can be found at THIS LINK.

Re: Pixma MX922

dahaffey — Fri, 17 Jul 2020 01:41:06 GMT

Photos are printing beautifully, but paper documents that I try to print come out blank.

Re: Pixma MX922

Michael — Wed, 22 Jul 2020 00:17:31 GMT

Hello.

Start by printing a nozzle check pattern to see if the PGBK grid prints at the top. If not, cleanings should be performed. Visit THIS LINK for more details about this process.