topic Received a replacement printer but it is a different type in Desktop Inkjet Printers

Received a replacement printer but it is a different type

ryanbooth672 — Tue, 01 Dec 2020 01:07:28 GMT

Hi all, I have a question, I recently received a replacement printer for my IP110 since it broke, but Canon sent a a TR150. Was this supposed to happen? If so, why did they send that style?

Re: Received a replacement printer but it is a different type

jrhoffman75 — Tue, 01 Dec 2020 01:41:34 GMT

Welcome to the forum.

This is a user supported forum.

You should call Canon Customer Support and discuss it with them. It may be that the original printer is discontinued and you have the newer replacement model.

Re: Received a replacement printer but it is a different type

Patrick — Fri, 18 Dec 2020 20:06:25 GMT

Hi ryanbooth672,

John is correct. The iP110 is not available, you were sent the newer model.