topic IP8720 missing printer profiles for Fine Art paper and Pro Premium Matte in Desktop Inkjet Printers

IP8720 missing printer profiles for Fine Art paper and Pro Premium Matte

intolight — Mon, 23 Nov 2020 20:38:05 GMT

Hi,

There are no options in print settings to select for the Canon Fine Art paper and Pro Premium Matte papers from the IP8720 i just purchased. I'm printing out of Photoshop, Windows 10 with a USB connection (Google mesh router won't except the Canon protocol).

I saw this is a problem on another thread with the Canon Pro 100. I tried the suggestion there of uninstalling and reinstalling the printer driver but it didn't help. Would appreciate any help in getting the profiles accessable.

thanks!
gregory

Re: IP8720 missing printer profiles for Fine Art paper and Pro Premium Matte

intolight — Tue, 24 Nov 2020 00:54:28 GMT

from Canon Support, so i guess it's a no go... have to buy the PRO model to have the Canon profiles. Although there is a generic profile for art paper.

06:25:47 PM [Michael] One moment while I look in to this. I don't believe that those media types are directly supported by this printer.
06:26:08 PM [Gregory West] really?
06:29:46 PM [Michael] You would have to use the Other Fine Art Paper media type option in order to print on Fine Art media with this printer.

06:33:43 PM [Michael] You're welcome. These Fine Art media types are available for our PIXMA PRO-Series models.