topic Re: Pixma will not print alignment head page in Desktop Inkjet Printers

Pixma will not print alignment head page

PhilipT1 — Tue, 14 Sep 2021 13:12:51 GMT

Canon Pixma MG3650 running on Windows10

Printing fine until Installed new cartridges, successfully detected.

Then prints blurry and smudged, both in B&W and colour.

Go to align printhead function, attempt to print test page.

Will not print it, gets stuck part way, error code 5100 says there is an obstruction in the printer, which there is not.

Will still then print a normal page, albeit blurred as before.

Any suggesttions as to how to fix this, please?

Re: Pixma will not print alignment head page

James_C — Tue, 14 Sep 2021 14:02:23 GMT

Hello PhilipT1.

Your product MG3650 appears to be a model that is not supported by our team here at Canon USA. While the community is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

For more information regarding service facilities in your country, please visit https://global.canon/en/ and look for the support site closest to you geographically.