topic Re: Canon MX920 series support code 1007 in Desktop Inkjet Printers

Canon MX920 series support code 1007

Mark1970 — Wed, 01 Sep 2021 22:30:09 GMT

This is super frustrating. I'm simply trying to print letter sized docs with my Canon MX920 series printer. Up until last week I would occationally get the 1007 code error but now I can't print anything from the lower tray. I've been through multple help threads, have checked and rechecked the settings, cleaned the rollers, reset the tabs on the paper try, loaded a new driver, and turned everthing on and off multiple times. This is my last attempt before this printer goes in the a pile of ewaste for recycling and I buy a new printer - that will NOT be a Canon.

What operating system are you running? macOS Big Sur Version 11.5.2
What is the connection method between the printer and computer? Wireless LAN
What type of product are you printing? PDF
What type of paper are you printing on? Plain Paper
What are the print settings within the print dialog box?
Does the issue persist when printing from different applications? I get the 1007 code however I try to print

Re: Canon MX920 series support code 1007

shadowsports — Thu, 02 Sep 2021 16:44:41 GMT

Greetings,

The error is defined in the product's manual:

Canon : PIXMA Manuals : MX920 series : 1007

Re: Canon MX920 series support code 1007

Mark1970 — Thu, 02 Sep 2021 18:59:29 GMT

I've done all of these thing already?

Re: Canon MX920 series support code 1007

Patrick — Thu, 28 Oct 2021 20:02:07 GMT

Hi Mark1970,

In the application that you are printing from, please click on File and Print.

In the Print window, click on the Show Details button at the bottom. If Hide Details appears instead, do not click the button.

In the next window, click the drop down box in the middle and choose Media & Quality.

Select your desired source from the "Paper Source" or "Feed From" drop down box.