topic TS5120 error message 5100 in Desktop Inkjet Printers

TS5120 error message 5100

KAnne — Thu, 26 Aug 2021 21:25:58 GMT

When I turn on my TS5120 printer, I get error code 5100. I've followed the recommendations in the manual and replaced the ink cartridges and nothing works. It won't budge. Any suggestions would be most appreciated. This is the first issue I've had with this printer.

Re: TS5120 error message 5100

KAnne — Thu, 26 Aug 2021 22:27:02 GMT

I even cleaned the encoder strip, as recommended by the chat agent. The error comes up even without the ink cartridges in. The agent suggested a hardware problem. Is that code for 'it can not be fixed?' I bought the unit 1 year, 10 months ago.

Re: TS5120 error message 5100

kytourguy — Fri, 30 Sep 2022 12:59:20 GMT

I'm afraid the answer is to replace the printer. I have tried everything, but the error code won't go away. Next purchase for me - anything but a Canon printer!