topic Re: Scanning not working on PIXMA MX922 since upgrading iMac to Big Sur in Desktop Inkjet Printers

Scanning not working on PIXMA MX922 since upgrading iMac to Big Sur

jmazzeo — Wed, 18 Aug 2021 19:23:58 GMT

I'm on Big Sur 11.5, but since I got a new iMac and had Big Sur, not all function of my printer have worked correctly. First I downloaded a new printer driver and now I can print. But it still won't scan. I downloaded the latest scanner driver. Still nothing. Got message that it couldn't work with the current My Image Garden. Installed newest version. As a side note, years of scans now gone. Still doesn't scan, but I get the message: The scanner is assigned to ImageCapture. Do you want to use the scanner with TWAIN? I don't know what the heck TWAIN is. Should I just say YES? Would appreciate any help. Thanks.

Re: Scanning not working on PIXMA MX922 since upgrading iMac to Big Sur

Patrick — Wed, 20 Oct 2021 19:03:36 GMT

Hi jmazzeo,

Please open ImageCapture and attempt to scan. Are you able to scan? If not, what error code appears?

Are you using your PIXMA MX922 wirelessly? Or with a USB cable?