topic Re: TR4520 Will Not Print in Desktop Inkjet Printers

TR4520 Will Not Print

ckm — Mon, 26 Jul 2021 19:45:37 GMT

I'm trying to reinstall drivers. There are two choices. Should I install "TR4500 Full Driver & Software Package (Windows)" or "TR4500 Series MP Drivers Ver. 1.01 (Windows) " ?

Re: TR4520 Will Not Print

Mike — Mon, 26 Jul 2021 20:00:56 GMT

Hi ckm!

We'd recommend going with the MP Drivers Ver 1.01 (Windows) for best results. Be sure to compltely remove the old drivers first.

Re: TR4520 Will Not Print

ckm — Mon, 26 Jul 2021 23:53:59 GMT

Thanks for quick reply as I need printer soon. However, the suggested download has been running for several hours and when I ask to stop it I get message that if I end download "temporary files will not be deleted" Do you know why that might be happening ?

Re: TR4520 Will Not Print

Mike — Tue, 27 Jul 2021 02:16:46 GMT

That message sounds like a Windows issue. Did the downloads ever complete? These usually don't take more than a minute or so to complete the download portion. Next, you'd need to open and run the download to complete the installation.

Re: TR4520 Will Not Print

ckm — Tue, 27 Jul 2021 15:35:59 GMT

I received and ran the download. That's when I got popup titled WinZip Self Extractor.

The Extractor seemed to run for awhile, then stopped with no indication that process had finished. I finally "cancelled" that process. Then I tried to Wireless connect printer to computer. That seemed to happen, but printer will still not print, but built-in scanner works fine.

Re: TR4520 Will Not Print

ckm — Tue, 03 Aug 2021 21:34:03 GMT

Several days ago (at night), with printer and computer both OFF, the printer turned itself on and printed two pages from the middle of a grocery order several weeks old.

Now printer seems to be working okay, but I sure don't know why. And it still turns itself on at odd moments (about once every day)

Re: TR4520 Will Not Print

Hector — Tue, 21 Sep 2021 22:32:21 GMT

Hello Ckm,

The issue sounds like there were jobs trying to get to the printer and they finally got there. The printer can wake up if in sleep mode and it has an auto on feature that will power up the printer when it receives a print job. If the printer is connected over a network, I would suggest unplugging your router for 5 seconds and then plugging it back in to refresh any network connections. You can also check you computer to make sure there are no jobs waiting in any print queues for the printer.

Re: TR4520 Will Not Print

ckm — Fri, 24 Sep 2021 22:40:52 GMT

Thanks Hector for info. Can that auto-on feature be turned off ? I'm not on any network